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We will ship your order as soon as it is ready.  You may always contact us with questions or to check on the status of your custom product.


At Timeless Showpieces, we want to make sure shopping at our Store is as enjoyable as possible. That’s why we’ve worked hard to make sure our store policies are fair, clear and transparent.  If you can’t find the information you’re looking for, please use the Contact Us form to get in touch.  We look forward to serving you.


We work hard to make sure your item is exactly what you want.  If there is a mistake on the product you received, let us know.  Unfortunately we cannot refund customized products once they have been created.

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